My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Toon meer
Bedrijf heeft geantwoord
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My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Toon meer
Bedrijf heeft geantwoord
The people on the phone are always really polite, and take the time to explain things to me in a way I can understand. At 73 my memory is slowly disappearing, but these people, are polite to me, and r... Toon meer
Bedrijf heeft geantwoord
Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.
Bedrijf heeft geantwoord
For starters -DIDNT wait long for call to be answered. Huge plus. Michael was incredibly helpful and knowledgeable. Hé was patient and walked us through the procedure for the claim we were making. H... Toon meer
Bedrijf heeft geantwoord
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Verenigd Koninkrijk
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Heeft 48% van zijn negatieve reviews beantwoord
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My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Other personal I've spoke to I've also had no problems xx

Antwoord van BIG Warranties Ltd
She was very helpful and explained everything very well excellent service

Antwoord van BIG Warranties Ltd
Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.

Antwoord van BIG Warranties Ltd
Rossana was very patient, helpful and thoughtful in talking everything through, and she's very knowledgeable about the product.... good job! : ))

Antwoord van BIG Warranties Ltd
Lucas was extremely helpful and polite and was a pleasure to speak with

Antwoord van BIG Warranties Ltd
The people on the phone are always really polite, and take the time to explain things to me in a way I can understand. At 73 my memory is slowly disappearing, but these people, are polite to me, and repeat things without getting "huffy", and I really appreciate this. If people are looking for a decent reasonable company, then try this one!

Antwoord van BIG Warranties Ltd
Michael was very helpful with providing the support I needed to report a claim.

Antwoord van BIG Warranties Ltd

Antwoord van BIG Warranties Ltd
Rosanna understood my requirements and assisted promptly. Offered some good advice on appliances cover also. Will consider this at renewal

Antwoord van BIG Warranties Ltd
Very efficient. GEMMA was very helpful with the renewal.
Only thing that bothered me was price.
Gemma helped me make the decision.

Antwoord van BIG Warranties Ltd
Rosanna was very helpful went through all the details with me added some additional appliances , she was informative and very friendly felt at ease .

Antwoord van BIG Warranties Ltd
Diabolical, promise a repair service but take 9 days to book an engineer, couldn't go on without a fridge freezer so forced to cancel and buy a new one. Don't waste your money on this insurance.
Harry explained everything to me very clearly and as a result my policy was decreased. Thanks Harry your a star 🌟

Antwoord van BIG Warranties Ltd
Absolutely excellent customer support and helped get appointment booked as soon as possible great customer advisor

Antwoord van BIG Warranties Ltd
The agent listened to what I said. The agent knew what he was talking about. With the answer he gave. After filling my claim to repair my freezer. I was emailed with in 10 to 15 minutes. Excellent service.

Antwoord van BIG Warranties Ltd
Francis was very pleasant and professional

Antwoord van BIG Warranties Ltd
Harry was extremely helpful and knowledgeable. He organised my go assist membership refund and provided me with a much better policy to cover my appliances
I am having an awful time with Big Warranties, they keep calling me up, they are making it VERY difficult to end the policy. I would under no circumstances take out a warranty with this company.
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