BIG Warranties Ltd Reviews 

5.283
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The people on the phone are always really polite, and take the time to explain things to me in a way I can understand. At 73 my memory is slowly disappearing, but these people, are polite to me, and r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

For starters -DIDNT wait long for call to be answered. Huge plus. Michael was incredibly helpful and knowledgeable. Hé was patient and walked us through the procedure for the claim we were making. H... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 48% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(5.283)

440 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

My experience with this company has…

My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Other personal I've spoke to I've also had no problems xx

2 oktober 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Deanne, it's great to know your mention of my experience with this company has made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

She was very helpful and explained…

She was very helpful and explained everything very well excellent service

2 oktober 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Johnston, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Great customer experience given by your…

Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.

1 oktober 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Peter, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Speedy & efficient

1 oktober 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Jenny, it's great to know the quick service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Rossana did an excellent job.

Rossana was very patient, helpful and thoughtful in talking everything through, and she's very knowledgeable about the product.... good job! : ))

1 oktober 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Lucas was extremely helpful and polite and was a pleasure to speak with

30 september 2026
Review zonder uitnodiging
Logo BIG Warranties Ltd

Antwoord van BIG Warranties Ltd

Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

The people on the phone are always…

The people on the phone are always really polite, and take the time to explain things to me in a way I can understand. At 73 my memory is slowly disappearing, but these people, are polite to me, and repeat things without getting "huffy", and I really appreciate this. If people are looking for a decent reasonable company, then try this one!

29 september 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Yvonne, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Michael was very helpful with providing…

Michael was very helpful with providing the support I needed to report a claim.

29 september 2026
Review zonder uitnodiging
Logo BIG Warranties Ltd

Antwoord van BIG Warranties Ltd

Thanks Marina, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Rossana was fantastic

Rossana was fantastic, thank you

29 september 2026
Review zonder uitnodiging
Logo BIG Warranties Ltd

Antwoord van BIG Warranties Ltd

Thanks, it's great to know your mention of rossana was fantastic made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Great service

Rosanna understood my requirements and assisted promptly. Offered some good advice on appliances cover also. Will consider this at renewal

25 september 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Lance, it's great to know the quick service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 4 van de 5 sterren

Very efficient

Very efficient. GEMMA was very helpful with the renewal.

Only thing that bothered me was price.

Gemma helped me make the decision.

15 september 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Ray, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Neff oven

Rosanna was very helpful went through all the details with me added some additional appliances , she was informative and very friendly felt at ease .

28 september 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Christine, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 1 van de 5 sterren

Diabolical

Diabolical, promise a repair service but take 9 days to book an engineer, couldn't go on without a fridge freezer so forced to cancel and buy a new one. Don't waste your money on this insurance.

26 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful

25 september 2026
Review zonder uitnodiging
Logo BIG Warranties Ltd

Antwoord van BIG Warranties Ltd

Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Harry explained everything to me very…

Harry explained everything to me very clearly and as a result my policy was decreased. Thanks Harry your a star 🌟

24 september 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Lynn, it's great to know your mention of harry explained everything to me very made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Absolutely excellent customer support…

Absolutely excellent customer support and helped get appointment booked as soon as possible great customer advisor

24 september 2026
Review zonder uitnodiging
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Antwoord van BIG Warranties Ltd

Thanks Lorraine, it's great to know your mention of absolutely excellent customer support made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

The agent listened to what I said

The agent listened to what I said. The agent knew what he was talking about. With the answer he gave. After filling my claim to repair my freezer. I was emailed with in 10 to 15 minutes. Excellent service.

23 september 2026
Review zonder uitnodiging
Logo BIG Warranties Ltd

Antwoord van BIG Warranties Ltd

Thanks Jeanie, it's great to know getting the repair sorted made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 5 van de 5 sterren

Francis was very pleasant and…

Francis was very pleasant and professional

23 september 2026
Review zonder uitnodiging
Logo BIG Warranties Ltd

Antwoord van BIG Warranties Ltd

Thanks Karen, it's great to know your mention of francis was very pleasant and made a difference. We appreciate you saying that.

The BIG Warranties Team

Beoordeeld met 1 van de 5 sterren

I am having an awful time with Big…

I am having an awful time with Big Warranties, they keep calling me up, they are making it VERY difficult to end the policy. I would under no circumstances take out a warranty with this company.

22 september 2026
Review zonder uitnodiging

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