We were not happy with our initial interactions with Eramai. However Eramai have been genuinely apologetic with how our bookings were handled. We absolutely appreciate the call from, I think it was G... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Toon meer
Bedrijf heeft geantwoord
The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Toon meer
Bedrijf heeft geantwoord
I visited Eramai today after a morning at the tennis and it was su ch a great experience, racially after a morning in the Melbourne sun! I saw the gorgeous Sandra who was very knowledgeable and perfec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Eramai is a skin care business in Australia.
Contactgegevens
Australië
- eramai.com.au
4,7
Uitstekend
215 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Was comfortable and welcomed and staff…
Was comfortable and welcomed and staff were all very friendly
The consultation was explained as to what everything means and wasn’t recommended purchasing product to sit in the bathroom and not be used
27 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
Thank you for the feedback, Kate
We're glad you felt at home with the team. It’s important to us that you understand your skin and only walk away with products that actually fit your routine.
Warmly,
The Éramai Team
Sandra was amazing so full of knowledge…
Sandra was amazing so full of knowledge and care
Felt very pampered x
27 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
was great to have you in, Scottie! I'm so glad Sandra could share her expertise and make you feel well looked after. We love hearing that you left feeling pampered!
Warmly,
The Éramai Team
Anna was amazing
Anna was amazing! Explained everything well and has a very good knowledge.
27 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
We appreciate the feedback, Jessica! Anna is fantastic at what she does, and we’re happy to hear her insights were helpful. We'll see you at your next appointment!
Warmly,
The Éramai Team
Great treatment today with Louise.
Great treatment today with Louise.
My skin felt amazing.
I left eith a range of products for ongoing care.
26 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
Thank you for coming in today, Susan! I’m thrilled your skin is feeling amazing. As we discussed, 80% of your results happen with the care you do at home, so I’m glad you’re set up with the right range to keep that glow going. See you soon :)
Warmly,
The Éramai Team
Amazing experience- left feeling a…
Amazing experience- left feeling a million dollars. Shai was exceptional. Would highly recommend it .
26 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
The feeling is mutual, Peta! Having you in the clinic was more amazing for us, and we truly appreciate the lovely comment. We can't wait to see you again soon!
Warmly,
The Éramai Team
I really enjoyed this treatment & anna…
I really enjoyed this treatment & anna was so kind.
25 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
We appreciate you coming in, Tracey! It’s great to hear you enjoyed the treatment and had such a positive experience with Anna
Warmly,
The Éramai Team
Great Customer Service
Great Customer Service! Anna is Great in assisting us in our appointment!
25 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
We loved having the LankyBox crew in! Anna is fantastic at what she does, and we’re so glad she could look after you during your appointment. We look forward to seeing you both again soon!
Best,
The Éramai Team
Today i had an amazing experience with…mr Shai LED facial
Today i had an amazing experience with having a LED facial with MR shai he was truly amazing very informative made me feel very comfortable. His knowledge experience was great n explained every process throughly thank for today and see you at my next appointment great service n team thank you
Viktorija
24 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
It was great to have you in, Viktorija! Shai is a wealth of knowledge, and we're glad he could walk you through the process and make you feel so comfortable during your LED facial. We appreciate the feedback and will see you at your next appointment!
Best,
The Éramai Team
✨ My experience at Eramai was truly…enjoyable
✨ My experience at Eramai was truly something special.
Anna was absolutely wonderful—so professional, yet so warm and grounding at the same time. From the moment I arrived, I felt completely at ease. She explained everything so clearly, with such care and intention, which made the entire experience feel safe, seamless, and deeply considered.
There’s a quiet confidence in the way she works—you can tell she genuinely knows what she’s doing and truly cares about the people she’s working with. Nothing felt rushed or transactional… it felt personal.
I walked away not just satisfied, but feeling lighter, clearer, and genuinely looked after.
Highly recommend Anna and the Eramai experience 🤍
24 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
We truly appreciate the beautiful feedback, Eva! It’s wonderful to hear that Anna’s care and expertise made your visit feel so personal and grounded. We always aim for that 'lighter and clearer' feeling, so we're glad you walked away refreshed. See you at your next one 🤍
Best,
The Éramai Team
Eramai - amazing beauty service
Wonderful, friendly and professional service. Highly recommend 👌
23 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
Thank you guys!
Warmly,
The Éramai Team
Melbourne must do
On my trip to Melbourne. I was so pleased to find people who could read my face and help me understand what I can do about my weekly process to give me the most positive results for my face. I feel radiant after 1 treatment
23 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
Deb! We’re thrilled you're feeling radiant after just one session. Our goal is always to help you understand your skin's unique needs, and we're so glad the guidance for your weekly routine was helpful. Enjoy the rest of your stay!
Best,
The Éramai Team
Sandra was very helpful and lovely
Sandra was very helpful and lovely. We did a Nice treatment
23 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
It was lovely to have you in, Maria! We're glad you enjoyed the treatment and that Sandra could be of such great help. We'll be sure to share your kind feedback with her. See you soon :)
Best,
The Éramai Team
I come to Eramai and I met shai the…
I come to Eramai and I met shai the clinician and he helped me look after me self and especially my eyes area,
We used the peeling and the serum, it was lovely and smells great
I’ll come again soon
23 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
It was a pleasure having you in, Amornrat! We're so glad you enjoyed the peeling and serum treatment with Shai. It’s a fantastic choice for the eye area, and we're happy the experience felt so refreshing. We'll see you again soon!
Best,
The Éramai Team
Great Service
The staff are very friendly and are very knowledgeable regarding skincare. They make you feel welcomed while explaining through what they do with their treatments.
23 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
It has been such a pleasure having you with us for over such a long time Michelle!
We truly appreciate the loyalty and kind words. It’s always our goal to make sure you feel welcome and fully informed about every step of your treatment. We look forward to many more great sessions together!
Best,
The Éramai Team
Amazing customer service
Amazing customer service, my mum and I felt extremely welcomed and valued by the team. Would definitely come back and would recommend to all family and friends. 10/10 experience!
23 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
We loved hosting both you and your mum, Yasmina.
There’s nothing we enjoy more than a mother-daughter duo in the clinic. It’s a huge compliment to know you’d trust us with the rest of your family and friends.. thank you for the 10/10 shout-out. We'll see you both next month:)
Best,
The Éramai Team
Great experience with Eramai
Great experience with Eramai! Knowledgable and customised service, especially for those who are unhappy with their skin and need extra guidance.
22 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
We’re so glad you found the guidance you needed, Mahesha! Helping our clients navigate their skin concerns with a truly customized plan is exactly what we aim for.
It’s a pleasure to be part of your skin journey, see you at your next one.
Best,
The Éramai Team
It was great experience today with…
It was great experience today with Anna, so happy for the result, my skin more glowing and smooth
22 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
We’re so happy you’re loving that immediate glow, Sozan!
There’s nothing better than walking out with smoother skin. Anna really enjoyed having you.
we can’t wait to keep that progress going !
Best,
The Éramai Team
Best decision to visit Eramai
I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and result is instant without going through painful blackhead removal procedure. My facial treatment was gentle on skin and super effective. Must visit Eramai, here staff knows what your skin requires not just from outside but inside too!!
21 maart 2026
Review zonder uitnodiging
Antwoord van Éramai
We're so glad the HydraDetox Peeling Gel worked its magic for you, Vilshu! It really is a game-changer for clearing out pores without the need for painful extractions. It was a pleasure having you in Melbourne, and we love that you felt the difference of a treatment that works from the inside out.
Best,
The Éramai Team
Calm
Calm, clean, and very professional. Corinne explained the LED treatment clearly and never rushed anything. Being offered a drink was a lovely touch, and parking was quick and easy.
25 oktober 2025
Review zonder uitnodiging
Antwoord van Éramai
Thanks for the lovely feedback, Nardi! 🩶
It’s great to hear that Corinne made you feel right at home and that the little details like the coffee and easy parking🩶made your visit even better. We love keeping things stress-free for our clients. See you again soon!
Warmly,
The Éramai Team
It was amazing experience
It was amazing experience! Excellent customer service! Everything was fantastic here! Cheers!
15 februari 2026
Review zonder uitnodiging
Antwoord van Éramai
Thanks for the love, Ched! We're so stoked you had such a great time with us back in February.
Warmly,
The Éramai Team
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