The quality of the tags were great. The disappointment was it took over a month to arrive. I chose this site as I thought I was dealing with a New Zealand company and it would arrive quickly but it wa... Toon meer
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When we moved from Spain to New Zealand, we needed to get a new tag for our pup so I did the usual "bloke" thing and researched the internet like crazy to find something that would be good quality... Toon meer
Dispatched from Europe not NZ! They say dispatched in 24 hours but you wait over a week because it comes out of Europe. Tracking information is scarce. Still waiting for our order 10 days ago.... Toon meer
Nothing wrong with the product and the price is good. However the implication is that you are buying from a NZ company and the suggested delivery time is as you would expect from a local company. I... Toon meer
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Great service and happy with product
The delivery took a little longer than expected but it did arrive and I am very happy with the tag. The engraving is clear and well done and the colour is nice a bright. I received a warm and friendly response from Michelle when I queried the delivery time. Overall, I am happy with their service and product.
Did take longer than expected but the…
Did take longer than expected but the tag was amazing and worth the wait! Will definitely use again 😁
I would buy from here again
It’s not a NZ company even tho the website is .co.nz and in NZD BUT when my order didn’t arrive they shipped another one asap and that one arrived in about 3 weeks. The people I was emailing were super helpful and polite and the tag I got is absolutely perfect and definitely worth the wait.
Good
Didn't know the orders were shipped from Switzerland (my bad), so it took longer than I expected. But the product itself is great. We feel that our dog has a cool brand name. Communications with them is great, good to have prompt response
A shame not a NZ based company as it seems
A shame not a NZ based company as it seems on the website when ordering. Customer service was great and the products are good however.
More like .co.Switzerland... Support local!
Like others, the .co.nz. $NZD pricing and ships by 'NZ Post' was incredibly misleading. No tracking number or way to check status of the parcel beyond it being 'shipped'. Incredibly misleading, would be better off buying local or getting them from the mall. Spent $60 on 4 tags and have no idea when they'll arrive. It's been well over the '5-7 working days' quoted on their website.
A bit of a delay with…
A bit of a delay with delivery(Christmas delays) but after contacting them, I got a quick reply and was resolved.
I am very happy with my dog tag.
Not an NZ company
Not an NZ company - just pretending to be one using a .co.nz domain.
Waiting a month now. No delivery. No tracking number. No reply to request for refund or tracking info.
You'd be better to get your tags made locally.
Amazing customer service
Amazing customer service. Highly recommend.
My dog tags arrived today
My dog tags arrived today, at last, and they look fine , so thank you My dogtag.co.nz, I think if communications were improved there would be no need for complaints
Excellent experience all round!
Excellent experience all round. Great products and communication.
Took a lot longer to receive than…
Took a lot longer to receive than thought it should, but very happy with the product, they could not trace the tag as it was sent by post, but were very responsive to emails, would recommend and use again.
The dog tag looks great
The dog tag looks great. My inquiry was responded to quickly. I would use Mydogtags again and would happily recommend them to others.
Easy to order
Easy to order, well priced, the tags arrived in about four weeks which was a little longer than expected but when I contacted them, they were happy to help me follow up. Great product, great service. Thanks
Tags & Collars
I placed my order and they were extremely responsive, as well as expedited my order to get to me very quickly. My cats love their new collars and tags, the quality is great. Thanks again!
A great product
A great product, packaged well and delivered to Nz
Thank you! Happy with the tag.
Product is great
Product is great, colour is consistent to website description. Engravement is clear and easy to read. Customer service was excellent with very quick response. Highly recommend this business.
Happy with the dog tags!
Happy with the dog tags! Great communication and customer service too. Shipping took a little longer due to covid but they arrived and am happy with my purchase.
Great friendly service
Great friendly service. Parcel never arrived due to an error when ordering which was of no fault of theirs however they still choose to resend the order anyway at no cost. Would certainly use again and recommend to others.
longer than 7 days
I thought they were a new Zeland company but they are not, have not received my dog tags yet. I sent them an email and they said they would send me my order again, I waiting to see what happens, the order was put in on the 5th of March, no sign of any dog tags was received on the 8th of April,
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