Mydogtags Reviews 

What a great service . My first order went missing as soon as I contacted My Dog Tags , they sent me a new order that arrived safely and the quality was amazing 🤩 .

Great product - looks as cute as I had hoped.
Shipping delays (as expected these days) but my queries were responded to promptly and professionally. In fact, on the day they finally arrived they actually touched base and offered to send me new ones which I was really impressed by. 100% reliable and trustworthy. Thanks so much, great product and service!

I ordered a red star for my cat. Wow, it looks cool and exactly how I designed it. Will get another cat and order again.... thanks

I was a bit the same as a previous reviewer in that I thought this company was a NZ based company due to the .co.nz email address. Original order got lost in the post (no fault of mydogtags whatsoever, just a reflection on current delivery issues during the pandemic). After I contacted mydogtags, they promptly resent the original order and this one arrived literally within days. Product (name tag and harness) are of excellent quality at a good price with excellent customer service. Couldn't ask for any better really.

They advertise shipping within 24hrs, and when you pay it charges for "NZ Post". Its not until you get your confirmation after ordering that they send you this "We proudly ship from Switzerland via Swisspost, which offers exceptional delivery service experience. You should expect your package in 5 to 7 working days." And of course its not coming from Switzerland in 1 week. Its a month later and I haven't received my order. I'm really disappointed with this misleading information.

Easy to navigate the website, tag is absolutely stunning, as is the lead. Shipping took a bit longer than expected but considering the state of the world at the moment I don’t believe it’s a fault of the company. Highly recommend their product.

A very nice product, reasonably priced. Communication with the company has been excellent and always honest and prompt

I was going to write a bad review, having read all the others and agreeing with them. However, I re-read their website and need to write otherwise. I was initially annoyed that they are not located in New Zealand, but then I realised, no where on their website do they claim to be a NZ company, they just utilise the .co.nz website address (can be misleading, but they do not claim to be NZ based). Yes, it takes time for my order to arrive, which is annoying and had I looked into it better, I would have ordered locally. But, in their terms of use on their website it does say they will dispatch within a time frame and after that they can't be responsible for any delays etc. Fair enough in this pandemic-postal delay-time. I ordered the wrong sized tags and hoped to catch them in time before they posted. They sent a friendly and helpful response to change that within a day, which was great. Product is as expected. I would consider ordering again outside of the pandemic or if I'm not in a rush, but postal delays are not down to them. Would be great if there was an option to add international tracked courier or something for an extra charge, but again, that can't guarantee quick postage in these times!