we bought from Oka in fenwick’s Newcastle ,which is always a very pleasant treat.we bought a couple of beautiful cushion covers just wish I had bought more and the most beautiful Nebsworth mirror.The... Toon meer
Bedrijf heeft geantwoord
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Such a wonderful experience shopping at Oka in Fenwicks Kingston recently. I was left to browse freely but Narinda and Lucy were readily on hand to answer my many questions prior to purchasing. Such a... Toon meer
Bedrijf heeft geantwoord
We've had a fabulous experience throughout with OKA and especially Leah, the Interior designer based at Redbrick. She has helped us design three rooms in our home and encouraged us out of our comfort... Toon meer
Bedrijf heeft geantwoord
Suzanne was so helpful & patient. I had trouble deciding what pattern went with the other & she immediately knew how to make it work, the cushions in my bed look gorgeous . She was very helpful with m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it. OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades. From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff. And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do. Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Contactgegevens
Verenigd Koninkrijk
- +44 1235 433930
- customerservice@oka.com
- oka.com
4,5
Uitstekend
7K reviews
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Really good products but it’s very expensive
Oka brought a huge variety of home decor products but prices are bit high. Which make customer to think twice. I love candles and diffusers beautiful collection.
26 september 2026
Antwoord van OKA
Dear Neha
We appreciate you sharing your thoughts on our home decor selection and pricing. We're so glad you enjoyed our beautiful collection of candles and diffusers. Your feedback is valuable as we strive to offer a wide range of products.
Kind regards
OKA
Excellent in store help…
Firstly I have found the help of your home stylist extremely good. Giving me confidence to purchase a rug , side tables and coffee tables and to help me in the next few weeks to select some cushions. Her name is Clare Kelly from the Broadway Shop
26 september 2026
Antwoord van OKA
Dear Denise
We're so pleased to hear about your wonderful experience and that Claire provided such excellent help and confidence in choosing your new pieces. We look forward to assisting you further with your cushion selection.
Best wishes
OKA
Excellent communication, extremely helpful and polite delivery team
Excellent communication, very polite and helpful delivery team
23 september 2026
Antwoord van OKA
Dear Ellena
Thank you for your wonderful review. We are so pleased to hear about your positive experience with our delivery team and their excellent communication. We truly appreciate your kind feedback.
Warm regards
OKA
I bought in store two things
I bought in store two things. The next day they are
On line for 30 per cent less
I think it’s unfair not to have been told this.
22 september 2026
Antwoord van OKA
Dear Tracy
Thank you for taking the time to share your review. We appreciate your feedback and while we do regularly review our pricing and run promotional activity throughout the year, our discounts are not always planned far in advance, and we understand how frustrating it must have been to receive an additional offer shortly after your purchase.
Your comments have been shared with the relevant teams for review and we apologise for the disappointment caused.
Kind regards,
OKA
Excellent service
24 september 2026
Antwoord van OKA
Dear Johnny
Thank you for taking the time to share your experience. We are thrilled that everything went smoothly with your order and delivery and we hope that you are happy with your purchase.
Kind regards
OKA
After eventually receiving my sofa…
After eventually receiving my sofa order after 3 failed attempts i am still waiting for the legs to be delivered!!!
Shocking delivery service and customer service follow up slow to respond.
21 september 2026
Antwoord van OKA
Dera Jane
We are truly sorry to hear about the issues you've experienced with your sofa delivery and the missing legs. This is certainly not the standard of service we aim to provide, and we understand your frustration with the repeated delays. We can see that you are in correspondence with a member of our customer service team who is actively looking into this, to resolve it as quickly as possible.
Please do accept our apologies for the inconvenience caused.
Kind regards
OKA
Alex and Linda were so helpful and…
Alex and Linda were so helpful and lovely when I was shopping in Oka Bath recently with two very little children. Will be back!
27 september 2026
Review zonder uitnodiging
Antwoord van OKA
Dear Elizabeth
Thank you for your lovely feedback. We're delighted to hear about your positive experience in our Bath store, especially with your little ones. We'll be sure to pass your kind words on to the team. We look forward to welcoming you back again soon!
Kindest regards
OKA
Very happy with the velvet throw
Very happy with the velvet throw. Lovely heavy weight and beautiful colour.
Staff in Oka ( Bath) are always very helpful.
25 september 2026
Antwoord van OKA
Dear Liz
We are so pleased to hear how happy you are with your velvet throw, and that you love its weight and beautiful colour. It's also wonderful to know that our team in Bath consistently provides such friendly and helpful service and we hope that you will visit us again soon.
Kind regards
OKA
a wonderful store filled with beautiful things for the home!
Such a wonderful store filled with beautiful things for the home. Louise was especially helpful in arranging for us to take furniture the same day! She was also instrumental in finding the best items that co ordinated with our original purchase. In all a fabulous first visit, we will most definitely be returning!
26 september 2026
Review zonder uitnodiging
Antwoord van OKA
Dear Sue
We're so pleased to hear you had such a wonderful first visit to our Knutsford store and found so many beautiful things for your home. It's fantastic that Louise was especially helpful in arranging same-day furniture collection and assisting you in finding coordinating items. We truly appreciate your kind words and look forward to your return!
Best wishes
OKA
Chloe was wonderful from start to…
Chloe was wonderful from start to finish. She kept me in the loop - which was hugely appreciated - and I felt like I was in safe hands. She took initiative and solved my problem brilliantly. Chloe is a superstar.
Thank you.
29 september 2026
Review zonder uitnodiging
Antwoord van OKA
Dear West London
We're so pleased to hear that Chloe provided such wonderful assistance from start to finish. It sounds like she kept you well-informed and expertly resolved your problem. We truly appreciate you taking the time to share your positive experience.
Warmest regards
OKA
It is very easy to order online.
It is very easy to order online and delivery is very quick. Unfortunately the lamp shades that i ordered were not right when put on lamp, so sadly had to return.
25 september 2026
Antwoord van OKA
Dear Ruth
We're glad to hear that our online ordering process and delivery were efficient for you. We understand your disappointment that the lampshades didn't work out as expected, and we appreciate you letting us know.
Warmest regards
OKA
Very helpful staff (Diane)
Very helpful staff (Diane). We went in to browse. Saw some bed headboards and a series of prints which we liked. Received excellent advice and suggestions. Bought nine framed prints and will definitely return to buy a headboard.
25 september 2026
Antwoord van OKA
Dear Peter
We're delighted to hear that your visit to our Guildford store was so positive and that you received excellent advice and suggestions. It's wonderful to know you found items you liked and plan to return for a headboard. We truly appreciate your feedback and look forward to welcoming you back.
Kindest regards
OKA
Looks like OKA have outsourced…
Looks like OKA have outsourced delivery, or at least it's the first time I've received an OKA trade order from a courier delivery company and not OKA themselves. Very poor courier company, I'd suggest OKA look at this as its a bad service that reflects poorly on a supposedly premium brand. Especially when the order is via trade & there is an end client that has to be satisfied. As a trade customer it makes me very weary of ordering again as it also reflects on my service to the end client.
24 september 2026
Antwoord van OKA
Dear Taro Projects
Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent delivery experience and the frustration it caused, especially as a valued trade customer. We understand how important reliable service is, particularly when it impacts your own clients. Please be assured that we are looking into this matter with our delivery partners as we strive to maintain the highest standards for our brand, and a member of our Trade Team will reach out to you directly.
We appreciate you bringing this to our attention and apologise again for the inconvenience caused.
Kind regards
OKA
Friendly and helpful staff
25 september 2026
Antwoord van OKA
Dear Robyn
Thank you for your kind feedback. We're so pleased to hear that our Chelsea team made such a positive impression during your visit. We truly appreciate you taking the time to share your review.
Warm reards
OKA
Lovely professional knowledgable staff
22 september 2026
Antwoord van OKA
Dear Heather
Thank you for taking the time to leave your review. We're delighted to hear about your positive experience with our Harrogate team, and we'll be sure to share your kind feedback with them. We hope to welcome you back again soon.
Warm regards
OKA
I was served by several different women…
I was served by several different women re the purchase of a sofa and on subsequent visits re the purchase of cushions. Everyone of them was helpful going out of their way to measure the sofa and latterly try various cushions. Their suggestions were helpful and only on one occasion did I feel under slight pressure when served by a young woman however in fairness I did go to the store half an hour before closing time on that occasion.
A really positive experience- a pleasure when in so many shops /stores in Guildford the opposite is the case and has been for decades.
22 september 2026
Antwoord van OKA
Dear Michelle
Thank you for your wonderful review! We are so pleased to hear about your positive experience with our Guildford store, and that our team was so helpful in assisting you with your sofa and cushion purchases. It's fantastic to know that their suggestions were valuable. We are delighted that you had such a positive experience with us and we hope to welcome you back soon.
Best wishes
OKA
Antwoord van OKA
Dear Mrs Sorby
Thank you for taking the time to leave your review. We are so pleased to hear that you were happy with your purchase and the speed of delivery. We truly appreciate your feedback.
Kindest regards
OKA
Antwoord van OKA
Dear Jennifer
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you received excellent service from our Bath team and we hope that you are happy with your purchase.
We appreciate your feedback and look forward to welcoming you back.
Kind regards
OKA
Helpful service, beautiful products
Lovely, helpful service from Alice at the Knutsford store. Helpful without being overbearing whilst we looked at the beautiful cushions.
19 september 2026
Review zonder uitnodiging
Antwoord van OKA
Dear Natalie
Thank you for your lovely feedback. We're so pleased to hear that you enjoyed your visit to our Knutsford store and appreciated the helpful service you received while browsing our beautiful cushions. We'll be sure to share your kind words with the team.
Warmest regards
OKA
OKA has always given me a great product…
OKA has always given me a great product being quality and very individual.
Always on time and always inform me of the tracking progress.
22 september 2026
Antwoord van OKA
Dear Mrs Palmer
We are so pleased to hear you consistently have such positive experiences with us. It's wonderful to know that you appreciate the quality and individuality of our products and the service you receive. We truly appreciate your continued support.
Warm regards
OKA
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