I was using it in my complex but there isn’t any WiFi or internet! I had to get a credit card to use the machines! I would go to the kiosk and enter as guest and when I was down I logged out! Since... Toon meer
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I signed up for an account and deposited $25, immediately after which my account was deactivated. Upon contacting support I was promised this would be fixed within 24-48 hours. It has been over 4... Toon meer
I wasn't sure about having to use an app at first, but so far, the service has been great. It's much more convenient than getting quarters and putting them into a machine. Recently, the dryer I w... Toon meer
Dishonest Some kind of scam going on here. Do not use buyer beware. Will charge you what ever it feels it can get away wish Not honest on charges, and fails a lot. convincingly in company’s favor. Not... Toon meer
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It's a decent system when it's working
It's a decent system when it's working, but when a machine breaks or the app is wonky there isn't much you can do. I always have to get the landlord involved to get things fixed. It once closed my account and I lost money, not a lot but still.
Can't transfer to new owner
I installed PayRange in my laundromat a year or two ago. Everything was good and at that point I would hav given 5 stars, BUT I sold my laundromat in December 22, sent in the form requested to turn the system over to the new owner. It is now Feb 10, 2023 and deposits are still being put in my account. I have tried emailing to no avail and nobody ever calls back. The new owner is so fed up that he's thinking of just getting rid of it. They need a better communication system!!!!!
Unresponsive company. They have my money and I can’t get a refund.
Staying in a RV park in Florida. Only option to use laundry services is by downloading the app. First you have to load $25. No other option. Well trying to do 2 loads of laundry ate up that $25 because it wouldn’t work properly. Now I have a credit and can’t get my refund. Their support says to click on the “hamburger” to request a refund. There is no “hamburger” on the app at all. I’ve emailed several times. No response. Terrible! Don’t use this app.
They won't refund my money
They won't refund my money, my apartments unexpectedly switched to a new laundry provider while I still had money left on my payrange account. Payrange said because my purchase fell outside a 90-day period they will not issue a refund. Moral of the story, only put the bare minimum on your account because these people are thieves.
Very convenient
Quick and easy
Quick and easy!
Allowed me to get something I really needed.
Thank you
The app is so easy to use to operate my…
The app is so easy to use to operate my washer and dryer
I like using my phone
I usually enjoy using my phone instead of having to have coins to use the washer and dryer. This time I was a little upset because when I went to use one of the washers it made me pay twice in order to use it. I didn't understand why that happened. There's always only two washers out of three working. But like I said, I do appreciate being able to use my phone instead of always having to have changed to use the washer and dryer.
I experience issues with machines I’m…
I experience issues with machines I’m close too at times
Easy and practical to use
Payrange
Hard to figure out, once I figured it out I had to teach a bunch of other people how to use it
SCAM PEOPLE
March 7th I deposited $40, and since then I could not use this service. I have contacted them by email (only way) 54 times and every time they signed someone to helped me, but they never helped. They always promised to do something when I replied after 101 days then nothing has happened (No Response). They are scam people and do not use their service.
Machine are independable. Old machine washing machine the too small capacity.
Machine malfunction twice on me. I have to transfer my laundry to the other machine..
Ridiculously expensive
Ridiculously expensive. App often takes time to locate machines.
Very convenient
Been using payrange for a couple years…
Been using payrange for a couple years now.so far things have been good no big problems.i like the fact you do not have to use coins and you use the app to down load monies for laundry use.will keep using the app until problems arise where I can not control.but to anyone looking for a great way to save time and want simplicity this app is easy enough for anyone enjoy this review.
I like the changes.
5 but nothing in vending machine is 2…
5 but nothing in vending machine is 2 dollars so deal n rewards useless
No more looking for quarters
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