Sarataflorist Reviews 

I tried sending flowers to my sister-in-law who was diagnosed with stage-4 cancer. Like everyone else here, they emailed me saying that they could not deliver to the address and they would issue a refund within 2 days. It's been more than 2 months. I've had several emails with "Margaret Reys, customer service manager at Sarata Florist" who keeps saying that she was personally handling the refund. This company is a scam. I hope people read these reviews before ordering. I typically would do that, but was so busy, I just trusted that they would do the right thing. Never again. I will always read the reviews from now on. After reading some of these reviews, I seriously have no idea how these people sleep at night. If I could give them zero stars, I would have chosen that option.

I ordered my flowers, I was charged and the day after they canceled the order for no reason.
They sent an email saying that I was fully refunded but I never received my money back.
In their website they say, it takes 5 business days to receive your money but you will never see your money again.
Please stay away from them and I hope someone will make them pay for what they have done to people.

This company is a scam . I ordered flowers in September 2024 and order was cancelled for no reason . I sent several emails and also called several times requesting my money back . They keep saying my money will be back in my account , still no money back in my account and is already December .

STAY AWAY FROM THIS COMPANY!
Terrible company/scam. Same as all the others, placed an order one day cancelled the next waiting over a month now for my refund still not money back in my account. Sent numerous emails they just keep lying back and forth now I am out of the money. Please stay away from this company hopefully someone will get them in jail

This business IS A SCAM. Once you order, they take your money, cancel the order pretending the local florists were not able to fulfill your orders, and then NEVER issue a refund. I emailed them and all they kept saying over a month that they’re working on the issue. It was all BS! They stole my money and I’m involving the police as there’s so much evidence they’re doing that to hundreds and hundreds of people with no consequences. I’ve done an investigation and over 300 people unfortunately have been scammed. Whoever is behind this fraud will be in jail soon I promise.

I ordered flowers for my mother in law on December 2, 2024 within 5 minutes I received an email from Sarata Florist saying they are cancelling the order due to not in their zone. They charged my visa 109.38 on December 2, 2024 as of this date December 13, 2024 they have yet to refund me. I have called them over a dozen times emailed them and they have done nothing. I already contacted my bank to put in a fraud dispute. I wish I would of read the reviews first about this company. They are thieves they refuse to refund my credit card, stay away from them.

Horrible I was make a order in November 22 and after I received a email they canceled my order and they never refunded my money I was sending them to ask for my refund they never responded my refund was not received yet please don’t be scammer work for your money don’t steal from the customer the money we worked hard only because you don’t want to do anything to make money I am unsatisfied with Sarata flowers

Absolute scam! No confirmation ever came and they never answer the phone again after the purchase is made. Claiming they have same day delivery, etc. That was a lie!

SCAMMER SCAMMER!!!

Do not buy flowers from this site; they are scammers. They also canceled my order and didn’t refund me. Then they tried to use my card, luckily without success.

They accepted my $80 dollar order, to cancel it an hour later with no reason giving, claiming they’d process a refund, they have not and the business still remains unreachable

Hace dos semanas me cancelaron un envío se flores, ya estaba pago, me an dicho que me van a reembolsar el dinero. Pero al día de hoy solo me dicen que se están encargando de eso... en repetidas ocasiones...

Nov 2024 - Ordered flowers for a funeral. Received an email stating they could not fulfill my order and they would refund my money. I never got the refund and they stopped responding to my emails.

BEWARE! I, unfortunately should have read the reviews before contacting and ordering a flower delivery from this ‘company’. I was assured during the order taking they were a local and operating florist in the city i wanted the flowers delivered to. WRONG! They are out of NY. I was not aware of that until I received a debit notification on my phone as soon as the order was placed. As the other reviewers stated, order taken, money taken, order cancelled within hours of placing it, and no refund. I ended up reporting my stupidity to my financial institution and requested a new debit card. I Sarataflorist hounded them daily via calls and emails (6 days). I contacted and reported them to the following: Internet Crime Complaint Center (sent Sarataflorist a screen shot of the complaint); Google for fraudulent business dealings, the Federal Trade Commission (sent Sarataflorist a screen shot of the complaint and case number), and the Better Business Bureau. Sarataflorist was advised via phone and emails of my actions. Low and behold, I am one of the few to receive refund. I cannot stress enough the importance of honest reviews and will, from now on confirm I am dealing with a locally owned business.

I ordered flowers on Oct 22, 2024 they emailed back saying they could deliver the flowers. They sent an email mentioning the refund would be processed. Today is dec 4 since they’ve been lying over the phone and emails. Oh, the refund is processing and it should come in a few business days as they usually say. These people are thieves and we need to make them pay for what they’re doing to us and more people in the future. This is so frustrating because before ordering the flowers I googled them and saw they were ok, unfortunately this wasn’t right.i have 1 because 0 is not apparently an option.

I ordered flowers for a funeral just before leaving town to travel to the funeral. The website said they delivered to this area. It accepted the delivery date I asked for. They then sent an email and canceled the entire order. They did not even bother to call me. It was pure luck I looked at my email. Horrible service and misleading promises. Shame on them

Sorry I was scammed by this florist. I placed an order that was not fulfilled and have refused to refund the charges.

flowers ordered late July - cancelled same day since they couldn't fulfill the order. I have emailed them every month when I get my card statement and no refund has been processed. I get the same "canned" response from Margaret Reys stating she is personally overseeing the refund - it's been 5 months and no refund

Do not use Sarata florist!!!!!
They are scamming people out of their money and not delivering the products that you are ordering.
I have reported them for fraudulent behavior.

I only have a 1 due to it being the lowest I could go. These people are scammers. They take your money and never deliver. They play on your emotions to use their service to brighten someone's day or show condolences etc. They're trash people.

Ugh. I too fell prey to these vultures. Took my money and no flowers were ever delivered.