Able to contact on Saturday. Shannon returned my call and was friendly and helpful. Now hopeful of a visit by the engineer to the washing machine in the coming week.. Chris.
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Lees wat reviewers zeggen
Very helpful when my dishwasher broke down. It couldn't be fixed and two options were given for replacement. After discussions, my new dishwasher was delivered and is working perfectly. Highly reco... Toon meer
Bedrijf heeft geantwoord
Reported problem on Friday, had call from We Repair Ltd on Saturday and They repaired the cooker on Sunday. The cooker is working properly now. Very happy with the service.
Bedrijf heeft geantwoord
Really helpful staff giving no sense of rushing me to make a decision. Answering clearly any questions asked. Being fully knowledgeable about their services and being respectful and pleasant in how th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Contactgegevens
3 Poole Road, BH2 5QL, Bournemouth, Verenigd Koninkrijk
- 0800 652 6789
- Customer-SupportTeam@HomeApplianceGuard.co.uk
- www.homeapplianceguard.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good service
Very happy with the repair. Service was very good
14 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Shoanne,
This is fantastic news to hear!
Many thanks
Justin
Very friendly and proffessional
19 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi,
We appreciate the kind feedback.
Many thanks
Justin
Antwoord van Home Appliance Guard
Hi Kim,
Thank you for your review.
I'd like to learn more about your concerns so I can look into this for you and see how we can help.
Please contact me at customerservices@homeapplianceguard.co.uk, and I'll be happy to assist.
Kind regards,
Charley
Bee was so lovely & easy to speak to
Bee was so lovely & easy to speak to. So helpful & knew what she was doing so refreshing to speak to someone so nice thank you for your help Bee 😁
17 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Mairi,
This is fantastic news that we could assist you!
Many thanks
Justin
Antwoord van Home Appliance Guard
Hi Jane,
Great feedback to receive! We appreciate it.
Many thanks
Justin
Repair to cooker
Repair men was friendly and completed the job in good time . Arrived at the time slot he said .
13 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Vicky,
This is great news the job was completed with minimal hassle.
Many thanks
Justin
Antwoord van Home Appliance Guard
Hi Mrs Maher,
We are delighted you were happy with the outcome.
Many thanks
Justin
EXCELLENT CUSTOMER CARE
ACTUAL CUSTOMER CARE. Always informed of progress of repair. Excellent service all round. Staff very polite and empathetic to the situation.
5 augustus 2026
Antwoord van Home Appliance Guard
Hi Mr Walsh,
We are delighted to have provided a positive outcome!
Many thanks
Justin
Bee was very knowledgeable and helpful…
Bee was very knowledgeable and helpful in understanding what the situation was with my product disfunction and was earnest in her approach to help. I give her 5 stars on all counts as she went above and beyond.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Jo,
We are so pleased we could assist you over the phone with your query!
Many thanks
Justin
Antwoord van Home Appliance Guard
Hi Wendy,
We are thrilled to have been able to help!
Many thanks
Justin
Timeslot
Turned up on the day, though a little later than the expected time slot, not guaranteed of course .
Did a good job .
10 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Paul,
We are pleased we could provide a positive outcome for the job.
Many thanks
Justin
Really helpful staff, no sense of being pressured.
Really helpful staff giving no sense of rushing me to make a decision. Answering clearly any questions asked. Being fully knowledgeable about their services and being respectful and pleasant in how they speak to their customers.
11 augustus 2026
Antwoord van Home Appliance Guard
Hi Sandy,
This is great feedback to hear. We're always happy to help.
Many thanks
Justin
Good service and delivery of new TV.
11 augustus 2026
Antwoord van Home Appliance Guard
Hi Susan,
We're delighted we could assist you!
Many thanks
Justin
Good service
Staff on the phone are always helpful get everything sorted out really quickly, and always a good service from the repair people
8 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Marie,
This is great feedback to receive!
Many thanks
Justin
Had excellent help from Bee today when…
Had excellent help from Bee today when I called, she booked in my repair but there was also a couple of issues with my account which she sorted for me. Excellent service
8 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Paul,
We are thrilled we could be there to help with any queries.
Many thanks
Justin
I was told one price for a year and…
I was told one price for a year and charged for 3 so not happy
28 juli 2026
Antwoord van Home Appliance Guard
Hi Corinna,
Thank you for your feedback.
I'm sorry to hear you're unhappy with the charge. I'd like to look into this for you, so please email us at customer.support@homeapplianceguard.co.uk with a little more information about the price you were quoted. I've checked your account and can't see any discrepancies, but I'm happy to investigate further.
Many thanks,
Charley
Veryprompt and efficient carried outthe…
Veryprompt and efficient carried outthe repair very well
7 augustus 2026
Antwoord van Home Appliance Guard
Hi Tony,
This is fantastic to hear this praise.
Many thanks
Justin
Jay was extremely helpful
Jay was extremely helpful and knowledgeable and explained everything I needed to know today regarding making a claim
7 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Vicki,
We are delighted we could assist you through the process.
Many thanks
Justin
From my phone call to completion…
From my phone call to completion of work on my washing machine the service was excellent, polite and helpful from reporting the fault to aranging an engineers visit for assessment and then engineer to complete work was smooth and I was informed every step if the way. A***
7 augustus 2026
Antwoord van Home Appliance Guard
Hi Daphne,
We're very happy to hear that throughout you were satisfied with the service provided!
Many thanks
Justin
Home Appliance Guard Service
I was really impressed with how quick Home Appliance Guard got an engineer to repair my dishwasher.
The engineer was polite, cleaned up everything after making the repair l. A quality service I would recommend
5 augustus 2026
Review zonder uitnodiging
Antwoord van Home Appliance Guard
Hi Nicholas,
We're delighted to receive a review on your engineer experience!
Many thanks
Justin
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