Emergencylocksmith24 Reviews 

Steer clear! This man came round, charged us £60 call out without warning and did nothing. He quoted £600 to fix our door, he told us the wrong part was broken and when another, great locksmith came round to fix the door it was £300 with no call out. Meanwhile this company came back and offered to do it for £380. Disgusting behaviour which smacks of exploiting a bad situation as we were unable to lock our front door! Beware!

Charged £120 for a swipe open job!
No drilling involved, the guys was around for 1 minutes top, only swiped a soft plastic paper to open top lock (as the bottom one was open).
"No call out charge" says the website, that's a con!
From £39, that's a lie too!
Max for that job I expected £50. But taking advantage of a person like this is outrageous!
I want my money back and quick.

I recently had a very disappointing experience with EmergencyLocksmith24, also known as EnfieldLocksmith. In my opinion, they are scammers who exploit emergency situations. I found myself locked out of my flat and called them for assistance. When the locksmith arrived, he attempted to pick the lock but then claimed that it was "unpickable" and couldn't be opened. This was simply not true – it was a very basic Yale lock that any competent locksmith should have been able to pick easily. Instead, he insisted that the only solution was to destroy the lock and replace it, which I refused. Despite not resolving my issue, he still charged me £49 just for showing up and attempting to scam me. I feel it is my responsibility to share this experience to warn others. At the time of writing this review, I have noticed several other similar complaints about this company. I strongly advise avoiding them at all costs.

These people are SCAMMERS!!! They came to my friend and I since we were locked out. They quoted us £70 max for opening the door and a lock replacement. When the quy came he said the price would be £180. When we heard that we laughed and said no to which he said we would have to pay a cancellation fee (not mentioned anywhere). The fee was £40 and when we said we would not pay it he threatened with dept collection. My friend paid as it was very stressful. We are now disputing the charge and getting this "company" shut down. DO NOT USE.

If I could give zero stars I would. They charged me £300 for a job that should have been £84. They will not respond to emails asking to explain why this was over the city average and totally took advantage of me.

DO NOT USE!!!
AVOID! Terrible customer service, if any. They don't reply to the emails (already emailed 3x and nothing but interestingly enough if you need locksmith they reply within few minutes) and they are totally overcharging for 10 min job. Not given options of locks, they will give you the most expensive product. Stay away from them. They should stop doing what they are doing!!! No help at all.

REPORTED TO POLICE & TRADING STANDARDS.
AVOID AT ALL COSTS.

Vulnerable young naive female locked out house late at night. She was a target for these guys. Advised of no call out charge as stated on website. When the guy arrived an hour later he quoted £360 which was excessive but my daughter was desperate and crying. After drilling out the lock he then advised of another £250 to put in a new lock which we since found in screw fix for £20!!
After job was completed he charged her £799. When questioned he said it was a call out charge and tax! My daughter being young didn’t have any choice but to pay as the work was done and he was going to remove the lock.
The next day an invoice came through and stated the same price but different breakdown. Questioned with company with no reply.
On returning home that night she was locked out again. Keys didn’t work in the lock and when contacting the company they had no interest in helping her. Despite telling her she had warranty.
Contacted police and trading standards who advised writing a letter of complaint - NO RESPONSE TO THIS and we are now going down the route of Trading Standards which they advised us to do if no response.
WE WILL TAKE THIS ALL THE WAY!!!

No hidden costs they say, No call out charge!!! Lies and they use your fear and if you’re niave they will play on that.
I have screenshots of everything on their page.

They also use different phone numbers every time you contact the company. DODGY!

Say they’re based locally. They’re actually in London and send any random out. My daughter’s door was hacked away at. They even drilled into the frame. She now has the additional cost of fixing that too along with the additional cost of getting another locksmith to let her in the property the following night as they wouldn’t rectify the mistake.

WE WILL USE SMALL CLAIMS COURT IF WE NEED TO. AVOID AT ALL COSTS.

Charged £380 for having a shed lock changed what a rip off!! about £100 job and the new lock doesnt even fit well at all im going to have to buy a new one!! How can you justify this price? Im letting trading standards know and reporting it this company should be banned on google, never trust any numbers unless they are legit, my bad for not looking into it first!! Shocking... 🤬

AVOID. Quoted £175 to pick a lock, only to then charge £210 due to an ‘emergency tax’ which wasn’t mentioned beforehand. Just to reiterate, AVOID this company.

Please do not use these people. They quoted £160 to replace a lock and then used intimidation to get £537 from a vulnerable young girl who was really scared in Edinburgh. Have tried to contact them and no one responds, its despicable taking advantage of a vulnerable situation and dangerous individuals

DO NOT USE!
Charged a call out cost when the website says it doesn't, as everyone has said drilled out the lock then went on to tell us of the other charges to replace.
When I (a women) challenged I was told that my husband was weak fortunately I have it all recorded and will happily share.
Wish I had read the reviews before proceeding.

Called these guys as I left my keys in the house. Only a simple yale to break into. I was told 30-40 minutes call out time. £39 if it was a consultation or from £49 if labour was chosen. If I had the tools, which I didn’t as I was locked out, it was a simple, take door post off to access the Yale locking mechanism. Hammer in a screwdriver and put weight on the door.
But oh no, these foreign speaking guys called me back. The other ‘local’ guy had an accident so another guy would come 70 miles from Edinburgh. I explained to him that I wouldn’t pay him any more than £49 as it was such an easy job. But he insisted it would need drilled and that would cost around £150. I told him to shove it where the sun don’t shine.
Then I knocked a few neighbours doors. Got a hammer and screwdriver and was in my house within 5 minutes.
These guys will con you into thinking it’s a really hard job. Avoid these scammers like the plague.
Karma always comes around to conmen.

STAY CLEAR!!!!!!!!!!!!!!!!!!!

These people will rob you left right and centre!! From saying over the phone the call-out would be £49 to then having to pay £279 ABSOLUTE RIP OFF! The job took 10 minutes and they’ve charged so so much money.

These guys need stopping. They were unclear about pricing on the phone and continued to be vague right up until the lock was drilled, then demanded £300 without even replacing the lock! Kicking the door in would have been cheaper. Horrible people that prey on those in times of stress. Total scammers. Their site needs taking down immediately.

Old lady in our block of flats locked herself out, we called this company, they said it would be £49 and they would be here in 30 mins. Took 50 mins, and then they charged her £95. All they did was use a plastic card down the side of the door, that was it. Absolutely ripped off an old lady, who is now very upset. When she told me this I called them, and the woman who answered didn’t care at all. Don’t use this company.

Never never use this total ripoff company, I locked myself out and phoned these people, on arrival I asked if he had a master key, his reply was 'not for this door' he then proceeded to prise the door open with a flat bladed metal bar, when I saw that he was doing damage to the door and frame I told him to stop, he then said he can open the door with no damage but it would cost me £400, I was extremely reluctant to pay this amount but desperate to get into the house so unfortunately I agreed. He then took a weird shaped metal rod from his toolkit put it through the letterbox and pushed the handle down from the inside and the door opened, he was only with me for ten minutes total, £400 for ten minutes work relates to £2,400 an hour. I find this company absolutely disgusting in ripping off vulnerable and desperate people, something needs to be done about these despicable companies.

Emergencylocksmith24 came 22nd Jan. Their advertising says No call out fee. But invoice shows £50 call out fee. My cctv camera shows 11 minutes of work on front door that slammed shut. Total cost £509.00. I was not home when this happened. A member of my family dealt with them. Do not use these overpriced locksmiths.

This company advertised reasonably low prices when guy arrived didn't tell me an estimated cost just carried on with the work regardless a temporary fix he said he was doing at the end of the repair he slapped me with a bill for over £400 which I thought was totally disgusting
Tried emailing the company but no response to my email they charged £189 for labour alone had he given me a quote for that amount before he started the work I would of said to just leave it
Don't believe what you read on their website it's a total pack of lies would definitely not recommend this Company to anyone total rip off merchants

A total example of bait and switch. I was phoning around for quotes and this company seemed reasonable. I explained what type of door it was and they gave me a firm quote over the phone. The chap turned up and suddenly the price triples. I don't blame the workman, I blame the company for quoting inaccurate prices over the phone. The thing is, that people are desperate to get in..and are more than likely to accept what the workman says when he arrives..people don't want to have to phone around again. They want to get into their house. Despicable what this company is doing.