Vinylflooringdirect Reviews 

116
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very poor service and very high delivery costs. Got a sample which showed the product to be white and the photos on the website showed very fine marbling effect. The laminate we received has... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the choices, offers, price, customer service, samples, delivery cannot fault anything at all. From my experience so far this has to be one of the most switched on companies I’ve bought from. T... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a few samples and they were delivered quickly. The 'Supremo Royal Rigid Core Natural Country With Built In Underlay 6mm' boards appear much better quality than other samples I've received... Toon meer

Beoordeeld met 5 van de 5 sterren

This review only covers the process of getting samples. It was really easy to order the samples via the website. The dispatch was really prompt. The samples were of a good size with complete informat... Toon meer

Bedrijfsgegevens

  1. Vloerenwinkel

Informatie afkomstig van verschillende externe bronnen

Discover quality Luxury Vinyl Flooring at Vinyl Flooring Direct. Order online or by phone.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

116 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(116)

29 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I ordered two tile samples.

I ordered two tile samples. They were so quick on arriving and packed well. Thank you for your service.

9 december 2025
Logo Vinylflooringdirect

Antwoord van Vinylflooringdirect

We’re so happy you enjoyed it

Beoordeeld met 1 van de 5 sterren

Awful customer service

I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE

28 augustus 2025
Beoordeeld met 1 van de 5 sterren

Awful customer service

I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE

9 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sample from VFD

I have only ordered a sample from company which was delivered quickly the product looks good quality

28 augustus 2025
Review zonder uitnodiging
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Antwoord van Vinylflooringdirect

Thank you for taking the time to rate our service.

Beoordeeld met 5 van de 5 sterren

Quick delivery of samples

Quick delivery of samples. Excellent quality from what we saw. Seems easy to click together.

27 juli 2025
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Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service. We truly appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

I ordered some samples of LVT floor…

I ordered some samples of LVT floor they were quick to arrive. They look and feel really good quality. The only problem is I can’t decide what colour I want.

28 juli 2025
Logo Vinylflooringdirect

Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service. We truly appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Perfect

Really good quality product beautiful colour true to website excellent value for money

4 juni 2025
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Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Beoordeeld met 5 van de 5 sterren

Received sample thanku

Received sample thanku. With old fashioned pine furniture it didn't match my decor so now looking for colour on the floor.

7 juni 2025
Logo Vinylflooringdirect

Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Beoordeeld met 5 van de 5 sterren

We got a free sample

We got a free sample, very good quality better than expected. Glad we got the sample as colour was not right for what we wanted when we put it down.

30 mei 2025
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Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Beoordeeld met 5 van de 5 sterren

Very nice flooring and very good price

Very nice vinyl flooring and good price. Very good service and quick delivery.

29 mei 2025
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Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service

5 juni 2025
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Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Beoordeeld met 5 van de 5 sterren

Good quality products

Good quality products. Quick delivery of samples. Full info of each sample supplied.

1 mei 2025
Logo Vinylflooringdirect

Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Beoordeeld met 5 van de 5 sterren

Good service

28 maart 2025
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Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Beoordeeld met 5 van de 5 sterren

Excellent service Natalia Thank you 😊

Thank you for your excellent service Natalia you have been extremely helpful and patient with me. I recommend your boss gives you a pay rise. Thank you getting me what I wanted at a good price. I hope my planks of vinyl will not be damaged. The price of postage was absolutely crazy £145.00.that took my breath away.

2 april 2025
Review zonder uitnodiging
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Antwoord van Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

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