Vinylflooringdirect Reviews 

Easy to order samples. Samples arrived soon and are of good quality

Sample not properly packaged as stated. Broken tile in 3 corners. Will not be doing business with this company.

Very helpful service! Thanks

This review only covers the process of getting samples.
It was really easy to order the samples via the website. The dispatch was really prompt. The samples were of a good size with complete information labels. Follow up by customer service appreciated. All in all a positive experience.

Very good service and many options of flooring at very very good prices. We are strongly recommended .

Easy and quick requesting sample.
Arrived quickly and made a quick informed decision. Thank you.

Order some flooring, a few days after the order they put on a discount code making the same floor £88.55 cheaper. I initially paid £628.98 now the exact same thing is being sold for £540.43. They are refusing to refund the difference so the only option I now have is to return the flooring to their warehouse and buy it again. This is just wasting their time and wasting my time, instead of refunding the difference. Customer services are useless and very argumentative.

I bought 3 packs of click vinyl flooring 1 was damaged on delivery so I sent photos to customer services
They answered back +told me that if I had ordered 10% extra I would have been OK +that I could use the damaged planks at the sides
No apology at all disgusting customer service +the quality of the products has got very bad
I have bought a lot from this company for my property renovation business but this company has got worse over the years so I wont buy from them again

Colour was nothing like in the picture and is not top quality like they say.

Good quality samples, fast shipping.

I was very pleased with the samples
I received good size and quality and delivered not long after you put your order in good service all round

They have 2 different websites this one and wood and beyond . On those sites the same product is being sold at different prices. I will not order from either now as the staff didn't want to help in working out how packs would be needed. Seems very dodgy to me having 2 completely different names

Easy to order, easy to get delivery, nice quality.

The absolute worse flooring ever! We haven’t had it a year and it’s snapped chipped and cracked in many places even though it’s advertised as hard wearing would not recommend this company also as they try blame the fitting. Take your money else where.

Fabulous- prompt and efficient service and top quality products

Sorina took my order for lvt efficiently and applied a discount to the well priced tiles.

Very helpful, would use them again

Good price.
Good communication.
Delivered on time and very well packed.
Would definitely recommend and would look on this site first next time I need a floor. Thanks.

I have called to Customer Services of VinylFloorinDirect and spoke to Sorina. She is a best example of how Customer Services representative should be. She managed even to arrange some discount for me.