Very poor service and very high delivery costs. Got a sample which showed the product to be white and the photos on the website showed very fine marbling effect. The laminate we received has... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From the choices, offers, price, customer service, samples, delivery cannot fault anything at all. From my experience so far this has to be one of the most switched on companies I’ve bought from. T... Toon meer
I ordered a few samples and they were delivered quickly. The 'Supremo Royal Rigid Core Natural Country With Built In Underlay 6mm' boards appear much better quality than other samples I've received... Toon meer
This review only covers the process of getting samples. It was really easy to order the samples via the website. The dispatch was really prompt. The samples were of a good size with complete informat... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Discover quality Luxury Vinyl Flooring at Vinyl Flooring Direct. Order online or by phone.
Contactgegevens
Verenigd Koninkrijk
- vinylflooringdirect.co.uk
4,0
Goed
116 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good choice of flooring
Good choice of flooring. Easy ordering and quick delivery. Was kept informed about delivery with a very helpful driver. Overall very pleased.
4 april 2024
Very easy order process on the phone
Very easy order process on the phone. Had to call as unable to arrange delivery to Scotland on website. Good price.
29 maart 2024
Review zonder uitnodiging
I am very happy of the vinyl floor I…
I am very happy of the vinyl floor I have ordered from this company.
Colour exactly like on photos, great service, good contact with the seller, very good quality in good price.
Thank very much! :) Highly recommended.
15 maart 2024
Review zonder uitnodiging
Very helpful over the phone
11 maart 2024
Review zonder uitnodiging
really quick service
26 februari 2024
Good value for money
Good value for money, helpful advice (Roque) and excellent customer care. Will be using again for sure
21 februari 2024
Review zonder uitnodiging
Great quality flooring at good prices
Great quality flooring at good prices. Ordered LVT twice through this company. Easy to fit and looks brilliant
31 januari 2024
Review zonder uitnodiging
Telephone call with company
Telephoned as the producted I wanted didnt appear to be available online. Spoke to a lovely lady who checked for me and advised me when the stock was coming in. I was able to pre order this priduct and secure the current offer. Very helpful and friendly service.
13 januari 2024
Review zonder uitnodiging
Very professiofliinal and spot in with the…
Very professional and spot in with the price and quality
27 december 2023
Very helpful customer service
Was in contact with a lady named Sorina during my visit. Very helpful and very friendly and able to answer all my questions while able to give me knowledgeable information about what I was looking for specifically. Highly recommend her.
8 januari 2024
Review zonder uitnodiging
Very quick and efficient
Very quick and efficient, had a few questions which were answered very promptly.
Company was recommended by my brother, so can confirm that the flooring is good quality even before we have purchased! Highly recommended
8 januari 2024
Review zonder uitnodiging
Still awaiting the flooring samples.
29 december 2023
Antwoord van Vinylflooringdirect
Dear Mrs J Krawec,
According to our records, the sample order was placed on Friday, December 29th. We typically dispatch samples on the next working day, which in this case was January 2nd. Therefore, you should receive the sample by today. We apologize for any delay caused by the end of year holidays.
Kind Regards,
VFD Team.
Lovely quality product
Lovely quality product. Great service from the team. Very quick delivery. Highly recommended.
28 december 2023
Review zonder uitnodiging
After searching for the right colour…
After searching for the right colour flooring I found it on this website. Payed and booked a date for delivery, it never arrived. The next day we had a delivery it was someone else’s order. If it wasn’t for Andrea sorting this out in a short space of time and getting the correct pallet to us after waiting 2 days I would have cancelled. Was impressed with Andrea she done exactly what she said she would do and she sorted it and got back to me to keep me updated through the process, Was very unhappy at first as anyone would be but Andrea provided great customer service and actually made the experience 100 times better than what it was at the beginning hense the 4 star review if it wasn’t for the great customer service there would of been one star review. Well done Andrea
20 december 2023
Review zonder uitnodiging
Quality flooring, even better customer service
Great quality flooring at a reasonable price and they absolutely saved us when we had an emergency last minute. Brilliant customer service!
1 december 2023
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